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- (305)4891001
- Customercare@Trueautocar.com
- TrueAutoCar, Inc. 225 Santa Monica Blvd, 12th Floor Santa Monica, CA 90401
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Get in Touch with Us
Have questions about a vehicle, want to schedule a test drive, or need more information about financing options? Fill out the form below and a member of our friendly team will get back to you as soon as possible. We’re here to help you find the perfect car and make the process smooth and stress-free
More useful information
How long should a local delivery take?
Shipping within the United states, takes between 1-3 days, after transaction has been successful, except the vehicle when the vehicle is imported or in a manufacturer waitlist in cases of brand new cars.
What is TrueCar?
TrueAutoCar is an information and technology platform that enables its users to communicate with TrueAutoCar Certified Dealers for a great car buying experience. Our mission is simple: make the car buying process simple, fair and fun. Achieving this goal begins with us analyzing the most accurate, timely and comprehensive pricing information available and then making it easy to understand and available to all; free of charge. This kind of pricing information, which has only recently become available, will allow you to recognize a fair price based on what others actually paid. The result: consumers and dealers now have a guide that helps them establish a baseline of trust and agree on the parameters of a fair deal. We partnered with a national network of more than 13,000 dealers (representing about 35% of all franchised dealers) who share the belief that truth, transparency and fairness are the foundation of a great car buying experience. You can follow TrueAutoCar on Instagram and become a fan of TrueAutoCar on Facebook.
Can I Trade in My Car?
Yes, you can trade in your vehicle after thorough inspection from our agent, then your vehicle would be accessed based off its condition and other factors to determine its value.
What should I do if the dealer does not have my exact vehicle?
Dealers generally will do their best to match the vehicle you have configured on TrueAutoCar, but many times they will not have an exact match for the car you are looking to purchase. This is not the dealer's fault, but rather a challenge with the way cars and trucks are manufactured and marketed
How long should an international delivery take?
Shipping outside United States, takes between 5 days to 3 weeks. depending on distance of your location to United states.
Is there a fee for using this service?
We do not charge you any fees for using the services. We ordinarily receive fees from our Certified Dealers in connection with the services. In some instances, we also receive fees from automobile manufacturers and/or third-party service providers